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Casual Customer Service Advisors

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Credit Controller

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£22,575 

Appointment Type:Permanent 

Location:Home Working, Loxley House, Nottingham, Nottinghamshire, NG23NG 

Reference:CR1536 

Closing date:26 August 2022 at midnight 


Salary Range £22,575 - £24,924 (2022/2023 Pay Award pending).
 
Hybrid Working: Majority home working with occasional office working in Nottingham (regular office working is available if preferred). 
 
Full time and Part time opportunities are available.
 
EMSS are going through an exciting period of growth and have some new Credit Controller opportunities available within our team.
 
The role would suit candidates who are wanting to manage their own ledger and support clients on a full 360 service, with this in mind your customer service skills will be key. You will have strong experience in credit control and the debt management of customer ledgers. As part of the team, you’ll be taking on a varied credit control position that isn’t just about chasing debts but also getting involved in resolving disputes. You’ll be managing customer relationships and will be instrumental in bringing in new processes to make sure the function is running smoothly. You won’t be asked to reach unachievable targets, we want you to be able to support our customers in the best way.
 
EMSS offer excellent training and development opportunities in addition to the new role.  This has the potential to move extremely quickly for the right candidates, so if it is of interest, please do get in touch or apply using the link at the bottom of this page.
 
Essential Requirements:
 
  • Process driven
  • Attention to detail
  • Ability to work proactively
  • Motivated to succeed
  • Good Sound knowledge of IT software
 
What you get in return:
 
  • Excellent company culture, working in a friendly, down to earth and supportive team
  • Competitive Pension scheme 
  • Up to 29 days holiday plus bank holidays
  • Discounts on car leasing
  • Dedicated new starters network
  • Access to the councils online Learning hub
  • Holiday buy back scheme
 
Please see the Job Description / Person Specification which are attached further down on this page
 
For informal enquires please contact Beverley Alderton, Tel: 0116 3056395 Email: 
beverley.alderton@emss.org.uk
 
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
 
For further information about working for Leicestershire County Council, please click here.
 
If you have any technical issues completing your application form please contact https://emss.freshdesk.com/support/home


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