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Centre Support Assistant

Organisation:Leicestershire County Council 

Working Hours: Part Time , Hours per week - 25 

Salary:£20,046 - Pro-Rata 

Appointment Type:Permanent 

Location:Thurmaston Children & Family Wellbeing Centre, Eastfield Road, Thurmaston, Leicestershire, LE4 8FP 


Closing date:11 August 2022 at midnight 

Working hours will be: Monday  9am -1pm, Tuesday 9am -2pm, Wednesday 9am-2pm, Thursday 9am -2pm & Friday 9am-3pm (Shelthorpe).


  • To be the welcoming face of the Children & Families Wellbeing Centres
  • To ensure seamless service delivery in a safe environment for parents, children, young people, and professionals
  • To provide administration support service to the Children & Families Wellbeing Service
  • To ensure a smooth transition into the 0-19 service
  • To work across the locality and provide peripatetic support at any centre
  • Dealing with general enquiries from professionals and service users and signpost to relevant services
  • Manage and diffuse some difficult situations
  • Report any Health & Safety concerns

  • NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience 
  • Administration, including reception, message taking and relaying; and maintaining record systems.
  • Production of word-processed reports and correspondence.
  • Working as part of a team.
  • Computerised data entry and using spreadsheets
  • Full understanding of the need to maintain confidentiality.
  • Good knowledge & understanding of Health & Safety Procedures
  • Knowledge of local safeguarding procedures and how to apply them to protect children and vulnerable adults
  • Clear communication skills and good telephone manner.
  • Ability to engage and communicate with parents, young people and children
  • Ability to work with a range of professionals and practitioners as part of a team
  • Proficient use of Microsoft Office applications (e.g. Word, Access, Excel, Outlook ).
  • To work flexibly to meet changing priorities.
  • To produce accurate work to deadlines
  • Possession of a valid driving licence and access to a vehicle.  However, a reasonable adjustment will be considered for an applicant with a disability.
 This post is the subject of a DBS enhanced check for a regulated activity.

 For informal enquires please contact Zoe Davies  Tel: 0116  0116 3052449 Email: 

We are on a journey to be an inclusive department where a culture to celebrate equality, diversity and inclusion is embedded and discrimination challenged at every level together as a department.  We warmly welcome those from all cultures, ethnicities and beliefs - this diversity is vital to our journey and is fundamental to our values and enriches the services we offer our children and families. We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.

For further information about working for Leicestershire County Council, please click here.

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