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Senior Business Support Officer

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£22,571 

NPPV Required:No 

Appointment Type:Secondment 

Location:Loxley House , Station Street, Nottingham, Nottinghamshire, NG2 3NG 

Reference:CA2166-E 

Closing date:09 August 2022 at midnight 


Senior Business Support Officer (SBSO) Level 4 

1 x temporary full time position (37 hours per week) to 31.3.2023 – Loxley House.

1 x permanent part time position (18.5 hours per week)- Clifton Cornerstone. 


The starting salary is £22,571 (level 1) rising to £23953 (level 2) on first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time) Please ensure you read our Terms and Conditions Information which includes advice on pay, annual leave and hours of working.

Working in a busy social care team the Senior Business Support Officer is responsible for leading and managing a team of Business Support Officers with the delivery of a high quality administrative service to children, families and social care practitioners.


Supporting the social work and targeted family support teams you will be responsible for the oversight and delivery of various administrative duties, including maintaining effective and secure administrative systems in the office. Taking phone calls from parents, carers and partner agencies such as health and schools and ensuring that information is passed to social workers in a timely way.  Processing financial transactions including purchase card, invoices, cash, booking interpreters, travel and accommodation. Minuting multi agency meetings for social workers.  Keeping open case records accurate and up to date using an electronic case management system. Working with social work colleagues and health partners to ensure that health assessments for Children in Care are planned and take place in line with statutory timescales. Supporting social workers with ad-hoc requests for administrative support.  The ability to comply with financial, safeguarding and GDPR regulations is essential in the role as well as the ability to multi task, prioritise workloads and meet deadlines. 


The Senior Business Support Officer will support their team with with any training, development, performance, wellbeing issues.    The Social Care Business Support team are hybrid workers at present.    


This post is subject to an Enhanced DBS check.


Person Specification which are attached further down on this page 

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.


For informal enquiries please contact Manuel Keil, Tel: 0115 87 64640  Email: Manuel.Keil@nottinghamcity.gov.uk


Nottingham City Council is open to conversations regarding flexible working options at the point of interview.

 


We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

Nottingham City Council are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.

We are also open to conversations regarding flexible working options at the point of interview.
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…

Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

Nottingham City Council are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.

We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.


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