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Tenancy Intervention Officer

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£30,095 

NPPV Required:Yes 

Appointment Type:Fixed Term 

Location:Byron House, Maid Marian Way, Nottingham, Nottinghamshire, NG1 6HS 

Reference:CO1869 

Closing date:16 August 2022 at midnight 



Fixed term for up to 12 months and 6 months (two posts) available as secondments.
 

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…

Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.






TENANCY INTERVENTION OFFICER

‘Help promote positive landlord tenant relations’

We’re looking for applicants interested in helping to improve relationships between landlords and tenants in the private rented sector, using pro-active, and interventionist casework to promote good legal behaviour and maintain tenancies.

Candidates will be able to provide advice promoting rights and responsibilities wherever possible, using sound knowledge of relevant housing law in the private rented sector. 

Covering a wide range of subject areas, you’ll help with making sure that a diverse client group, often in vulnerable situations, gets fair and legal treatment when it comes to renting homes, and you’ll also advise on access legal options remedies being they can use if needed. 





ESSENTIAL REQUIREMENTS: 

  • Extensive knowledge, understanding and awareness of housing legislation and its application, in particular landlord and tenant law, including the interpretation and application of legislation
  • Demonstrated experience of applying legislation in practical situations
  • Ability of communicating complex issues on a face to face basis demonstrating tact, diplomacy, sensitivity and customer care with citizens and other organisations
  • Experience of and commitment to negotiating with and working with the public, internal customers and outside agencies and bodies
  • Working knowledge of the implications of homelessness and preventive solutions
  • Experience of work planning and time management principles and an ability to put such principles into practice
  • Ability to work unsupervised and to make decisions in an unsupervised situation





 
For more information, please view the Job Description and Person Specification which are attached further down on this page.




 

If you’re not sure but think you might like an informal, no obligation, and confidential chat about the work we do and the post itself then please Email: paul.greevy@nottinghamcity.gov.uk to arrange a time. 


When you apply please go through the application process carefully, and when you complete the form please remember to explain how your skills and experience meet the requirements in the ‘A’ column of the person specification. Please also remember that we don’t accept CVs

We are conducting interviews week beginning 22nd August so please let us know if there are any times during that week when you would NOT be available for interview.




 
Useful information for Applicants


Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.

Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.

If you have any technical issues completing your application form please contact https://emss.freshdesk.com/support/home
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…

Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.


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