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Business Support Officer Level 3

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 


NPPV Required:No 

Appointment Type:Fixed Term 

Location:Eastcroft, London Road, Nottingham, Nottinghamshire, NG2 3AH 


Closing date:28 June 2022 at midnight 

EE Monitor Business Support Officer Level 3
Fixed term - 12 Months
The starting salary is £20,043 (Level One) rising to £20,852 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period.
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors and investors.
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
Join an organisation that gives you extra – we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities.  We recruit for diversity and value difference.
Are you an enthusiastic and self-motivated individual with experience in providing professional, proactive and efficient administrative support? If so, you are just the person to join the EEMonitor team, part of Carbon Reduction, Energy & Sustainability within Nottingham City Council. You will support a growing service area, providing a range of administrative support including but not limited to responding to a range of enquiries from customers, administering site visits and responsibility for financial duties such as raising invoices and purchase orders. Support will also be required with billing, reports and data analysis. Previous experience within the energy industry is desirable but not essential. If you enjoy a fast-paced working environment where no day is the same then this is the opportunity for you! 
• Demonstrates a commitment to a quality, customer-focused service.
• Ability to communicate effectively at all levels utilising a variety of methods including telephone, email and face to face
• Organised and reliable, able to use initiative to prioritise and plan own workload to meet deadlines, and flexible in order to respond to changing priorities.
• Excellent ICT skills, including use of Microsoft Office Word and Outlook, and experience of using these packages to produce a range of work to a high standard.

• Ability to work under pressure, meet deadlines and attention to detail. Able to multi-task.
• Experience of financial systems and procedures, and using ordering and invoicing processes to administer procurement and trading
• Energy Industry Experience
• Experience in Utility billing
For more information, please view the Job Description and Person Specification which are attached further down on this page.
For informal enquiries please contact David Nicoll, Tel: 07548 159143 Email:
Useful information for Applicants
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.
Nottingham City Council is open to conversations regarding flexible working options at the point of interview.
Previous applicants within the last 6 months need not apply for this role.
If you have any technical issues completing your application form please contact

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