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Casual Customer Service Advisors

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Registration, Civic and Events Officer - Casual

Organisation:Nottingham City Council 

Working Hours: Flexible 

Salary:£11.70 per hour - Pro-Rata 

Appointment Type:Casual 

Location:The Council House, Old Market Square, Nottingham, Nottinghamshire , NG1 2DT 


Closing date:31 December 2022 at midnight 

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
Customer Services are looking for flexible and adaptable people to join our pool of casual Registration, Civic & Events Officers.  The role involves registering births and deaths by appointment, administration work, working alongside event organisers and conducting and registering weddings and civil partnerships
• Strong communication and interpersonal skills, with the ability to communicate effectively with a wide range of customers and understand issues for the customer’s perspective.
• Good IT skills (good typing skills, ability to learn new systems and use accurately).  
• Able to deliver high levels of customer service.
• Flexibility to work when the service requires (including weekend work).
The role is part time typically working 2-3 days weeks including regular Saturdays, Sundays and Bank Holidays.  Candidates will be utilised when the service requires, working from the Council House, Market Square and will be required to travel to licenced sites within Nottingham City boundaries with transport being provided. We are looking for candidates to be able to start as soon as possible.  Full training will be provided.
The rate of pay is £11.70 an hour (gross), plus a holiday entitlement of 12.07% of salary.  
Prospective candidates should complete the application form below, demonstrating how the above criteria is met and return this to         
This advert will remain open and applications will be accepted at any time.  Those applications that meet shortlisting requirements will be contacted by a recruiting manager to arrange an interview. Interviews will usually be conducted through Microsoft Teams.  Working days/patterns will be discussed at interview.    
For informal enquires please contact Matthew Woods or Mairi Chapman
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
If you have any technical issues completing your application form please contact

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