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Newstead Abbey Visitor Assistant

This job is closed and is displayed for reference only. 

Organisation:Nottingham City Council 

Working Hours: Flexible 

Salary:£19,264 - Pro-Rata 

NPPV Required:No 

Appointment Type:Permanent 

Location:Newstead Abbey, Ravenshead, Nottingham, Nottinghamnshire, NG15 8NA 

Reference:CO1787 

Closing date:20 May 2022 at midnight 


The starting salary is £19264 (Level One) rising to £19650 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).
 
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
  
Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.
  
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
  
We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
  
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
  
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
  
We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.
  
You will provide a warm welcome, actively engage and deliver outstanding customer service to all our visitors at Newstead Abbey Historic House and Gardens, in our cafes, shops, museums and admissions.
      
ESSENTIAL REQUIREMENTS: 
  • An interest and enthusiasm for museums & galleries and the ability to convey this through excellent interpersonal & customer service skills
  • Cash handling, operating a till and computer
  • Able to fully undertake all aspects of this varied role and work under pressure
  • An eye for detail and to be able to maintain excellent quality standards, with a can do attitude
  • To be physically fit, able to work on feet all day and ability to work in a diverse range of place - including shops, cafes, museums, at height, outdoors
  • Able to work flexibly across all museum sites including evenings, weekends and bank holidays 
   
For more information, please view the Job Description and Person Specification which are attached further down on this page.
 
For informal enquiries please contact Rachel James Email: rachel.james@nottinghamcity.gov.uk
 
Useful information for Applicants
  
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.
 
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
  
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.
  
If you have any technical issues completing your application form please contact https://emss.freshdesk.com/support/home
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.