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Casual Customer Service Advisors

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Short Breaks Link Worker

This job is closed and is displayed for reference only. 

Organisation:Nottingham City Council 

Working Hours: Part Time , Hours per week - 18.5 

Salary:£22,571 - Pro-Rata 

NPPV Required:No 

Appointment Type:Permanent 

Location:Loxley House, Station Street, Nottingham, ., NG2 3NG 


Closing date:08 August 2022 at midnight 

There are various positions available for Short Breaks Link Workers. Permanent contracts to work up to 18.5 hours per week, and casual (usually to cover sickness/emergency requests and annual leave). Hours to be worked are predominantly at weekends and evenings,


The hours can be flexible from week to week as part of an annualised hours contract, with options for term-time only and other working arrangements.


The starting salary is £22,571 rising to £23,953 on first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time - £11.70/hour)


We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…


Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.


Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.


We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!


Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.


We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.


Nottingham City Council are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.



An exciting opportunity has arisen to join our Short Breaks Link Work Team. Our team support children and young people with disabilities and complex health needs to access their community, develop friendships and gain independence. As part of the Short Breaks Link Work Team you will have the opportunity to access a wealth of training in order to develop your skills and work as part of a supportive team to deliver the best services possible to the young people we support. The role offers the opportunity to become an important part of young people's lives and enable them to achieve their aspirations. As their allocated link worker, you will support young people on a weekly basis aiming to achieve identified outcomes and developing independence, by planning and taking part in a variety of fun and exciting activities.


Working with young people with a variety of disabilities such as Autism, Learning Disabilities, Physical Disabilities and complex health needs, successful candidates will be supported to develop their knowledge to become all around experienced support workers. The role supports Children and Young People who live within the Nottingham City area and the post holder will offer direct support and care both in the young person’s home (where appropriate) but mainly in their community.This support will be on a 1:1 basis; however, some young people will require 2:1 support, dependent on assessed need.


Successful candidates will possess knowledge and experience of supporting children and young people (ideally in similar roles), and those who can demonstrate challenging behaviour. They must have a proactive 'can do' approach and the ability to think creatively when planning Link Work Sessions. Candidates should be physically able to carry out all the duties of the role; i.e. supporting complex needs, challenging behaviours and delivering active sessions.

Candidates should ideally have their own mode of transport, or be able to use public transport for the efficient performance of duties in line with service requirements.

Previous applicants need not reapply.

Essential Requirements

  1. Experience of working with disabled children, young people and their families. If not in a similar role, the ability to demonstrate the skills to work in 1:1 situations;
  2. Experience of identifying and supporting others to deliver positive outcomes for children and young people;
  3. Ability to demonstrate a ‘can do’ approach that will give confidence to linkers/carers and families we are working with;
  4. To respond promptly to incidents that may have child protection implications and refer appropriately to case holder.
  5. Ability to work weekends and evenings.



Please see the Job Description / Person Specification which are attached further down on this page

For informal enquiries please contact quoting vacancy reference CA1964.


You can also email your telephone number to this address and request a call back to discuss the role.


This post is subject to a DBS Enhanced check with a barred list check.


References may be sought prior to interview for safeguarding purposes. You will be advised once the application closing date has passed if this is required.


Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.


This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.


Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.



If you have any technical issues completing your application form please contact