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Administrative Assistant

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,701 

Appointment Type:Permanent 

Location:Unit 20, Bridge Business Park, Thurmaston, Leicestershire, LE4 8BL 

Reference:ET0825 

Closing date:29 November 2021 at midnight 


Working Pattern: Monday - Thursday 8.20am - 4.35pm, Friday 8.20am - 4.05pm
Salary Range: £19,701 - £20,094  
   
The Driver Education Workshops has a vacancy for a full time Admin Clerk. 
   
This post involves acting as the first point of contact for clients offered the opportunity to attend a Driver Education Workshop; resolving a wide range of queries effectively and accurately.
   
The successful candidate must evidence their experience of working in a customer care environment.

Please note this position will involve working remotely initially with a view to working from our Thurmaston office in due course.
     
ESSENTIAL REQUIREMENTS:
  • Demonstrating excellent customer care using a variety of communication methods
  • Experience of dealing with phone calls from difficult customers
  • Experience of accurately capturing, storing and retrieving information
  • Processing payments, including cash handling and credit cards 
  • Computer literate - especially a good working knowledge of MS Office
   
Please see the Job Description / Person Specification which are attached further down on this page.
    
For informal enquires please contact Suzanne Page, Tel: 0116 305 8749, Email: suzanne.page@leics.gov.uk or Joanne Ferreiro, Tel: 0116 305 5314, EmailJoanne.Ferreiro@leics.gov.uk (Please do not send your application to these email addresses. You must apply through the website)
   
Please apply using the link below, attaching your CV as well a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 250 words and be incorporated into your CV, to form a single document.                          
   
Please see the link below to Environment and Transport’s web pages for further information about the department, working for Leicestershire County Council and the job opportunities available. The web pages also contain CV Guidance documents for Applicants to read and use. 
  
https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council/working-in-environment-and-transport    
    
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.   
   
For further information about working for Leicestershire County Council, please click here.
    
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk