In School Support Officer

Personal Assistant

Closing Date : 30 Nov

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Parking Administrator

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Fixed Term 

Location:County Hall, Glenfield, Leicester, Leicestershire, LE3 8RJ 


Closing date:17 October 2021 at midnight 

Previous applicants need not apply
Contract Type: 
Fixed Term for up to 12 Months
Salary Range: £20,496 - £21,750      
To support the work of the Service in providing Parking Enforcement and Permit arrangements, including being first contact point for customers, taking payments, preparing MS Word and Excel reports and resolving queries effectively and accurately within legislative deadlines.
  • NVQ Level 3 (or NVQ 2 plus willingness to undertake Level 3) in Business and Administration or equivalent qualification plus experience as detailed below and/or demonstrable experience:
  • Experience of administration and/or financial processes.
  • Experience of working with the public, in particular dealing with irate or distressed customers by phone or in person.
  • Experience in the use of Microsoft packages and/or in a wide variety of software packages, including databases.
  • Ability to produce work to a consistently high standard.
  • Communicate in a calm, tactful and logical manner with staff, public and external organisations.
  • Able to respond confidently and skilfully to difficult customers with understanding and diplomacy whilst maintaining an objective and professional stance.
Please see the Job Description / Person Specification which are attached further down on this page.    

For informal enquires please contact Marianne Buckby, Tel: 0116 305 2803, Email:
Leicestershire County Council is committed to Smarter Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.
We are supportive of flexible working and candidates who wish to discuss this should contact Marianne Buckby to discuss what is possible for this role.  Examples may include requests for flexible working patterns, flexible start and finish times, home/ remote working etc.
Please apply using our online system sending us your CV as well a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 250 words and be incorporated into your CV, to form a single document.

Please see the link below to Environment and Transport’s web pages for further information about the department, working for Leicestershire County Council and the job opportunities available.  The web pages also contain CV Guidance documents for Applicants to read and use.             
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.     

For further information about working for Leicestershire County Council, please click here.
If you have any technical issues completing your application form please contact

Further information for this job