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Group Assistant

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,698 

NPPV Required:No 

Appointment Type:Fixed Term 

Location:Loxley House, Station Road, Nottingham, Notts, NG2 3NG 

Reference:SR0777-E 

Closing date:26 September 2021 at midnight 

This is a Politically Restricted vacancy

Refer to Applicant Guidance notes for further information on politically restricted posts.
    
Fixed term for up to one year. 
The starting salary is £19,698 (Level One) rising to £20,493 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).
 
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.
 
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
 
We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
 
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
 
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
 
We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.
  
This is an exciting opportunity to work in a busy team supporting majority group councillors with casework and enquiries from local residents. In this role you will work independently as part of a small team, providing a full range of support including logging, monitoring and resolving councillor casework with council departments and external bodies. You will deal with daily enquiries by telephone, post and email on behalf of councillors and provide a full range of administrative support to the Majority Group councillors.
 
ESSENTIAL REQUIREMENTS:
  • Tenacity to pursue complex enquiries to a conclusion.
  • Ability to communicate effectively at all levels, both verbally and in writing with a wide range of people including councillors, citizens, senior colleagues, partners and MPs.
  • Ability to prioritise work and deliver results in a pressurised environment balancing conflicting demands to achieve acceptable outcomes.
  • Experience of working as part of a team and contributing towards team/service objectives
  • Awareness of the Data Protection Act and other legislation, ensuring confidentiality of information.
 
For more information, please view the Job Description and Person Specification which are attached further down on this page.
    
For informal enquiries please contact Ruth Stallwood, Tel: 0115 876 2900 Email: ruth.stallwood@nottinghamcity.gov.uk
 
Useful information for Applicants.
   
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.
 
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
 
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.
 

If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…

Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.


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