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Welfare Rights Officer

This job is closed and is displayed for reference only. 

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£25,295 

NPPV Required:No 

Appointment Type:Permanent 

Location:Bulwell Riverside, Main Street, Nottingham , United Kingdom, NG6 8QJ 

Reference:SR0395 

Closing date:21 June 2019 at midnight 


The starting salary is £25,295 (Level One) rising to £26,999 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).
          

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
  
There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors and investors.
        
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
          
Join an organisation that gives you extra – we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
               
Nottingham City Councils Welfare Rights Service is seeking to appoint 2 suitably experienced advisers to provide advice and casework advocacy in the areas of wefare benefit and debt law. You will deliver advice via the Welfare Rights Service Advice Line, home visits and face to face appointments. Ideally you will possess knowledge of the relevant law, along with strong organisational skills and experience of assisting clients in need.
                 
ESSENTIAL REQUIREMENTS:
• A general knowledge of benefit law for use in advice, casework and advocacy.
• A general knowledge in money advice/debt law
• The ability to advocate, negotiate on behalf of and represent clients
• The ability to manage a demanding and varied caseload
• Organisational skills capable of prioritising workload and meeting deadlines
                         
               
For more information, please view the Job Description and Person Specification which are attached further down on this page.
           
For informal enquiries please contact Tracey Lyons Tel: 0115 883 3814 Email: tracey.lyons@nottinghamcity.gov.uk
          
Useful information for Applicants:
           
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.
             
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
               
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve.As a result of our commitment to this agenda, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed
           
We particularly welcome applicants from Black, Asian and Minority Ethnic (BAME) communities and applicants that consider themselves disabled as these groups are currently under represented within our workforce.

            
Nottingham City Council is open to conversations regarding flexible working options at the point of interview.
                  
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk