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Warm Homes Support Officer

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,947 

Appointment Type:Permanent 

Location:Leicesterhsire County Council, Groby Road, Glenfield, Leicestershire, LE3 8TB 

Reference:PH0103 

Closing date:17 May 2019 at midnight 


Salary Range: £ 19,947- £21,168   
  
The role is designed to support the work of the visiting Warm Homes Officer and will be split across 2 priority work streams with flexibility based on demand and seasonal impacts on the service.
   
The role will:
* Provide an intermediate level of general energy efficiency information and advice giving by telephone
* Deliver promotional and training activity to internal and external organisations and relevant public facing events about the Warm Homes service, fuel poverty and how to access the service.             
   
ESSENTIAL REQUIREMENTS:
 
• NVQ 2 in Business Administration or equivalent qualification OR relevant demonstrable experience in a customer facing environment
• Demonstrating excellent customer care
• Excellent communication skills both written and verbal
• Able to adapt to deal with a wide range of customers
      
Please see the Job Description / Person Specification which are attached further down on this page.
   
For informal enquires please contact Alex Clark, Tel: 0116 305 0168 Email: alex.clark@leics.gov.uk   
  
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.

         
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk