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Administration Assistant

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Temporary & Supported Accommodation Advisor

This job is closed and is displayed for reference only. 

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,698 

NPPV Required:No 

Appointment Type:Permanent 

Location:Housing Aid, Loxley House, Nottingham, Nottinghamshire, NG2 3NG 

Reference:CA1490 

Closing date:22 November 2020 at midnight 


The starting salary is £19,698 (Level One) rising to £20,493 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).
      
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
            
Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.
           
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
           
We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
            
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
            
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
          
Nottingham City Council are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.
         
We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.
         
The post holder is responsible for providing housing advice and assistance, helping prevent homelessness and assisting in the allocation and management of temporary and supported accommodation used by homeless citizens and those in Housing need. This will include; intervening on behalf of people facing homelessness, advocating to prevent homelessness occurring, administrating accommodation resources and assisting  inquiries under the Housing Act 1996 VII ( as amended)
       
ESSENTIAL REQUIREMENTS:
 
  • Ability of communicating complex issues in a face t face basis demonstrating tact, diplomacy, sensitivity and customer care with citizens
  • An understanding of homelessness and the ability to investigate the possible duties owed to citizens under the homelessness legislation
  • To negotiate and liaise with constructively with colleagues in other services, departments and with external agencie
  • Commitment to providing a high quality customer focussed service 
      
For more information, please view the Job Description and Person Specification which are attached further down on this page.
           
For informal enquiries please contact Shaaron Johnson, Email: shaaron.johnson@nottinghamcity.gov.uk Tel: 0115 8761118 or Debbie Richards debbie.richards@nottinghamcity.gov.uk 
           
Useful information for Applicants:
This post is subject to an Enhanced DBS check.
 
References may be sought prior to interview for safeguarding purposes. You will be advised once the application closing date has passed if this is required.
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.
 
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
            
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.
     
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
Nottingham City Council are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.
We are also open to conversations regarding flexible working options at the point of interview.
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
Nottingham City Council is known for inclusivity and innovation, and we are continually working around the clock to deliver services for Nottingham’s citizens, visitors and investors.
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
We will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference.
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.
Nottingham City Council are also committed to safeguarding and promoting the welfare of Children and Vulnerable Adults and we expect all workers to share in this commitment.
We have always been open to flexible working and the COVID-19 pandemic provided us with some new options to work in a completely different way. We welcome a conversation about flexible working at the point of interview.