Clerk to Governors

Closing Date : 01 Nov

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Service Support Assistant

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,173 

Appointment Type:Permanent 

Location:County Hall, Glenfield, Leicestershire, LE3 8RA 

Reference:CYP0914 

Closing date:20 October 2019 at midnight 


Previous applicants need not apply
    
Please note: 
Full and part time hours will be considered
      
JOB PURPOSE:

• To provide and support efficient and effective database entry tasks to a very high standard within Children & Family Services.
• To apply safeguarding checks to day to day tasks, reading, analysing and highlighting concerns with staff, referrers and families, as directed by a team leader or manager.
• To undertake basic checks with referrers and families, and data quality activities to support the programmes as directed by a team leader or manager from within the service areas.
• It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.
            

ESSENTIAL REQUIREMENTS: 
• Recognised Academic Qualifications e.g. GCSE, A Levels, Vocational Qualifications, Professional/Further Education Qualifications in relevant area
• NVQ 2 or equivalent in literacy and numeracy
• Word processing (or equivalent)
• NVQ 2 in Business Administration or equivalent or equivalent level of relevant experience
• Previous clerical experience ideally in a public sector setting
• Experience of using a range of software packages (Microsoft Word, Excel, PowerPoint etc.)
• Precious reception experience, telephone enquiries and correspondence
• Experience of filing and record systems
• A good understanding of the importance of monitoring impact and outcomes for the families receiving services from C&FS
• Good written and oral communication skills (communicating with members of the public and staff inside and outside of the Service).
• Ability to communicate with employees at all levels, maintaining confidentiality at all times
• Evidence of establishing and maintaining manual and electronic admin systems
• Full understanding of the need to maintain confidentiality
• Knowledge of Ofsted inspections and the requirements for Children and Family Services
• Good level of verbal and written communication skills
• Evidence of numeracy, literacy and statistical analysis skills
• Good computer skills, including MS Word, Excel and Access
• Presentation skills
• Good organisational skills
• Ability to deal with sensitive and confidential matters
• Excellent customer care skills
• To produce accurate work to deadlines
• To work effectively as a member of a team
• Remain calm under pressure and ability to use own initiative
• Ability to prioritise own workload and work under minimum supervision, with a flexible approach.
       

Please see the Job Description / Person Specification which are attached further down on this page.
       
For informal enquires please contact Rachel Condon Tel: 0116 305 8061 Email: Rachel.Condon@leics.gov.uk
   
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
    
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk