HR Officer

Closing Date : 19 Apr

View HR Officer Details

Principal Planner (Development Control)/Senior Planner (Career Grade)

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Service Support Assistant

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Permanent 

Location:County Hall, Glenfield, Leicester, Leicestershire, LE3 8RA 


Closing date:15 April 2021 at midnight 

  • To provide and support efficient and effective database support, referral process and a clerical family response, including database entry tasks to a very high standard within Children and Family services.
  • To apply safeguarding checks to day to day tasks, reading, analysing and highlighting concerns with staff, referrers and families, as directed by a team leader or manager.
  • To undertake basic checks with referrers and families, and data quality activities to support the programmes as directed by a team leader or manager from within the service areas.
  • It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.
  • This role will mainly focus on supporting adoption panels, plus any other panel work that may need to be undertaken; therefore experience in minute taking, whilst not essential, would be of great benefit.
  • Recognised Academic Qualifications e.g. 'GCSE', 'A' Levels, Vocational Quals, Professional/Further Education Quals in relevant area.
  • NVQ 2 or equivalent in literacy and numeracy.
  • NVQ 2 in Business Administration or equivalent. Or equivalent level of relevant experience.
  • Experience of using a range of software packages (Microsoft Word, Excel, Powerpoint etc.)
  • Previous reception experience, telephone enquiries and correspondence.
  • A good understanding of the importance of monitoring impact and outcomes for the families receiving services from C&FS.
  • Evidence of establishing and maintaining manual and electronic admin systems.
  • Full understanding of the need to maintain confidentiality.
  • Knowledge of Ofsted inspections and the requirements for Children and Family Services.
  • Evidence of numeracy, literacy and statistical analysis skills and presentation skills.
  • Excellent customer care skills.
  • To produce accurate work to deadlines.
  • Ability to prioritise own workload and work under minimum supervision, with a flexible approach.
  • Interest in learning new skills.
Please see the Job Description / Person Specification which are attached further down on this page
For informal enquires please contact Lee Adams Tel: 0116 3054983 Email:
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
For further information about working for Leicestershire County Council, please click here.

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