Support Worker

Closing Date : 30 Sep

View Support Worker Details

Shared Lives Carers

Closing Date : 31 Dec

View Shared Lives Carers Details

School Crossing patrol

Closing Date : 13 Mar

View School Crossing patrol Details

School Crossing Patrol Officer

< >

Service Desk Adviser

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,173 

Appointment Type:Fixed Term 

Location:Eastern Annexe, County Hall, Glenfield, Leicestershire, LE3 8SR 

Reference:CR0742 

Closing date:26 August 2019 at midnight 


Fixed Term up to 12 months
 
The Service Desk provides support to the Payroll, Recruitment and Human Resources teams within the ESC. Newly appointed agents will be offered continued support and on the job training along with excellent Leicestershire County Council conditions of service. Two full time positions working hours will be 37 per week, maintaining cover within the team between 8.30- 5.00 (4.30 on Fridays ).
 

ESSENTIAL REQUIREMENTS:
  • GCSE's Grades A-C including English and Maths or equivalent qualification.
  • Experience in the use of ICT systems, including Word, Excel and Access.
  • Experience of working in a Customer Focused Environment.
  • Customer Service Skills.
  • Ability to handle all telephone queries, efficiently and professionally.
  • Ability to capture, store and accurately retrieve information.
  • Listening skills.
  • Written and verbal communication skills.
  • Numerical skills.
  • Proven ability to work effectively as part of a team.
 
Please see the Job Description / Person Specification which are attached further down on this page
 
For informal enquires please contact Lynda Goodacre Tel: 0116 3057713 Email: lynda.goodacre@emss.org.uk.
 
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
 
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk


Apply for this job

Other things you can do with this job

Search options