HR Officer

Closing Date : 19 Apr

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Principal Planner (Development Control)/Senior Planner (Career Grade)

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Senior Business Support Officer

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Permanent 

Location:County Hall, Glenfield, Leicestershire, LE3 8RF 


Closing date:28 February 2021 at midnight 

Previous applicants need not apply


  • To provide cover and support for equivalent Senior Business Support Officers in all areas as required
  • Supervise the central and locality-based business support services staff.
  • To lead in oversight and development of Children and Family Services business support services and all support functions and processes
  • To support Service Managers in the relevant service areas including overseeing the booking systems/rotas/allocation of work to business support services staff.
  • To be involved where necessary and oversee and support all budget monitoring processes in regard to service budgets.
  • To work and liaise confidently with a range of internal and external agencies to ensure children receive our services and monitor appropriate information including statutory/business critical requirements.
  • It is vital to the future of the department that the post holder is flexible in taking on additional tasks, willing to offer help to employees and treats co-operation and support for colleagues as a top priority.
  • NVQ 4 or equivalent experience in business administration
  • A-Level in English Language Or equivalent standard of written & spoken English
  • Extensive admin experience in a public or commercial setting.
  • Recent experience of supervising staff
  • Experience in recruitment of staff
  • Experience in work allocation
  • Experience in workload management
  • Experience in using computerised databases
  • Experience in working under pressure to meet deadlines.
  • Experience in dealing with confidential and sensitive information.
  • Experience of working with minimum supervision.
  • Experience of reconciling budgets in a commercial/public setting
  • Experience of admin within public sector 
  • An understanding of, and commitment to, Equality and Diversity, and the ability to apply this to strategic work and day-to-day situations
  • Local Safeguarding Children Board’s work and Procedures
  • Government – Working Together to Safeguard Children
  • Ability to supervise and motivate staff and to prioritise workloads
  • Demonstrable ability to produce written work which shows a good understanding and use of English Language and Grammar.
  • Competent user of Microsoft Word/Excel/Outlook
  • To communicate clearly and accurately, orally and in writing, with a wide range of people, within and outside the Department
  • To work on own initiative, flexibly, without direct supervision
  • Good organisational skills with the ability to produce highly accurate work, with attention to detail and deadlines
  • Able to cope emotionally with constant exposure to /working with detailed information relating to child abuse
  • Able to prioritise own workload effectively
  • To be able to both take the lead in a team setting and also work as a team member
  • Confidence to takeover running of a large diverse Administrative Team in the absence of other Senior Business Support Officers within the department 
  • Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010
Please see the Job Description / Person Specification which are attached further down on this page
For informal enquires please contact Rachel Condon Tel: 0116 305 8061  Email: 
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
For further information about working for Leicestershire County Council, please click here.

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