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School Attendance Case Work Officer

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Fixed Term 

Location:County Hall, Glenfield, Leicestershire, LE3 8RA 


Closing date:16 June 2019 at midnight 

Please note: This is a 0.85 FTE post - 37 hours per week term time only and is fixed term for 2 years

To work with schools, children, their parents/carers and other agencies to ensure every child of compulsory school age receives an education appropriate to their age ability, aptitude and any special needs they may have. To improve school attendance and education outcomes. This will include visiting schools, signposting and raising awareness to school staff of how to identify barriers to overcome poor attendance. To promote the welfare of all children and ensure that parents are fulfilling their duties in accordance with the appropriate legislation regarding school attendance.
  • NVQ 4/B-Tec Business and Admin
  • A Levels/GCSE (Maths and English) and/OR as appropriate substantial demonstrable and fully evidenced experience identified within the section below
  • Experience of education welfare work or working with young people in a closely related field
  • Experience and understanding of multi-agency working in or with schools, early help and social care
  • Experience of working within a legal framework i.e. advising senior school management on legislation affecting school attendance
  • Experience of working with families experiencing crisis
  • Awareness and/or direct experience of current national agendas in areas of Early Help, Prevent Agenda, Child Sexual Exploitation, etc.
  • Experience of working within a challenging or demanding environment
  • Have experience or knowledge and understanding of the education system in relation to school attendance
  • Knowledge of relevant guidance and regulation including interpreting legal frameworks etc.
  • Evidence of safeguarding knowledge and best practice in the delivery of quality services
  • Knowledge of current national policy and DfE guidelines
  • Knowledge of current legislative requirements, governance and relevant policies and procedures associated with the areas identified above
  • Able to prioritise workload using effective diary management and work to agreed deadlines
  • To collect, analyse and interpret information-including performance data and statistical information- to reach sound decisions, often under pressure, and to take responsibility for their outcome
  • The ability to work independently and as part of team
  • To communicate effectively with a wide range of people, using skills of diplomacy, assertiveness, conflict resolution, negotiation and persuasion
  • Work in line with requirements of confidentiality and data protection, and deal appropriately with sensitive material
  • A commitment to undertake ongoing training and development
  • Strong IT skills particularly in the use of Microsoft Office products such as word and Excel
  • Excellent presentation skills - written and oral
  • Ability to undertake assessments formulate appropriate plans of action and thereafter implement monitor and evaluate their progress

For informal enquires please contact Lynne Fantham, Tel: 0116 3050203 Email:  

We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
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