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Parking Maintenance officer

This job is closed and is displayed for reference only. 

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,171 

NPPV Required:No 

Appointment Type:Permanent 

Location:Nottingham City Council, Tamar Building, Eastcroft Depot, London Road, Nottingham, Nottinghamshire, NG3 2AH 

Reference:CO1200-E 

Closing date:26 May 2020 at midnight 



The starting salary is £19,171 (Level One) rising to £19,945 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
 
There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors and investors.

Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.

Join an organisation that gives you extra – we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service)

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities.  We recruit for diversity and value difference.

We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

Nottingham City Council is open to conversations regarding flexible working options at the point of interview.


This is a fantastic opportunity to join a team who are innovative and commercially focused to delver the best service we can to our customers and be part of our vision to be the first choice for parking options within the city. The maintenance officer is a crucial role to ensure that we maintain our assets by cleansing and replenishing machines with tickets, signage, litter picking and engaging with customers. Customer care is a must in this role as engagement with the public to give advice about the parking infastructure, apps, payment options etc is crucial in your delivery of this information. 

ESSENTIAL REQUIREMENTS: 
  • Experiance of providing services which are highly customer orientated.
  • Ability to demonstrate an understanding of customer care initiatives.
  • Ability to deal with irate or distressed customers in a calm, diplomatic, tactful and logical manner.
  • Ability to carry out enhanced maintenance repairs to machinery, and operate parking equipment. Must attend and pass course provided by external suppliers of parking machinery.
  • Must be physically capable of performing manual tasks such as gritting, lifting heavy batteries in all weather types.
  • Strong self-motivation together with a flexible and committed approach to work.

For more information, please view the Job Description and Person Specification which are attached further down on this page.

For informal enquiries please contact Mark Smith, Tel: 07933 021830 Email: mark.smith2@nottinghamcity.gov.uk

Useful information for Applicants

Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.

This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role. (only applicable for roles that are considered to be working in a customer-facing role when post holders are required to speak to citizens in English either face to face or by telephone – remove if not applicable)

Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.

If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk
We particularly want to hear from you if you are from the Black, Asian and Minority Ethnic community, identify within the Lesbian, Gay, Bisexual and Transgender community (LGBT) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

Nottingham City Council is open to conversations regarding flexible working options at the point of interview.