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Licensing Support Officer

This job is closed and is displayed for reference only. 

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,171 

NPPV Required:No 

Appointment Type:Fixed Term 

Location:Byron House, Nottingham, Notts, NG1 6HS 

Reference:CO1015 

Closing date:23 January 2020 at midnight 


1 Position fixed term for 2 years. Full time - 37 hours a week.
 
The starting salary is £19,171 rising to £19,945 on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers). Please ensure you read out terms and conditions information which includes advice on pay, annual leave and hours of working. 
 

Location: Byron House, Maid Marian Way, Nottingham, NG1 6HS.          
 
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…                              
 
There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors and investors. Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.                                 
 
Join an organisation that gives you extra – we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!                                       
 
These roles will support The Housing Licensing and Compliance Team based within the HMO Licensing administration team. You will be part of an admin team processing license applications received ready for further decision making and issuing of documents to license holders and ensuring compliance with legal processes.                              
 
You will need to be able to respond to general enquiries including housing licensing and advising on the requirements of a license. To offer guidance and advice, by telephone, in writing and in person on basic housing and licensing conditions.                                               
 
ESSENTIAL REQUIREMENTS:
 
• Ability to enter accurate data into a computer and to follow procedures to generate documents.
• Knowledge and ability to use I.T systems including a variety of software packages in order to word process documents maintain databases, update, cleanse information and create reports.  
• The drive and self-motivation to work towards team and individual targets and contribute effectively without constant supervision.
• Experience in providing excellent customer service, taking messages, telephone enquiries and face to face contact with customers.                                
 
For more information, please view the Job Description and Person Specification which are attached further down on this page.                                 
 
For informal enquiries please contact Lisa Franklin, Tel: 0115 876 5792 Email: lisa.franklin@nottinghamcity.gov.uk                              
 
Interviews will take place early January 2020. If you or a family member is a Landlord please call to discuss this with us before submitting an application.                      
 
Useful information for Applicants:               
 
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.       
 
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role. (only applicable for roles that are considered to be working in a customer-facing role when post holders are required to speak to citizens in English either face to face or by telephone).       
 
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. We particularly welcome applicants from Black and Minority Ethnic (BME) communities and applicants that consider themselves disabled as these groups are currently under represented within our workforce.                          
 
Nottingham City Council is open to conversations regarding flexible working options at the point of interview.                                         
 
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk