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Inspection & Enforcement Officer

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£24,801 

Appointment Type:Permanent 

Location:Highways Delivery, Granite Way, Mountsorrel, Leicestershire, LE12 7TZ 

Reference:ET0601 

Closing date:14 July 2020 at midnight 


Salary Range: £24,801 - £26,925 pa
          
A role has become available for an Inspection & Enforcement Officer within the busy Highway Control team, Highways Delivery. The role is to ensure highway inspections are carried out within the timeframe as defined in the Code of Practice, enforcing, where required, the Highway Act and environmental issues that relate to the highway. To ensure the integrity of the highway boundary and respond effectively.
     
Key responsibilities will include (but not be limited to):
• Dealing with customer enquiries and enforcement issues which are problematic and need specific attention, ensuring identified protocols are followed, keeping records to track enquiries and complaints, and complying with performance targets.
• Carry out condition inspections of public highway in accordance with local arrangements, timeframes and other policy requirements.
• Recording all condition surveys through Confirm, ensuring accurate detail is recorded about traffic management, and known risks associated with the job or fix requested.
• Provide support and advice regarding the Highways Act and Environmental Protection Act.
• Highlight and prioritise defect areas where road deterioration now requires further action.
     
ESSENTIAL REQUIREMENTS:
• Good standard of education including English and Mathematics at GCSE Grade A-C (or equivalent).
• Full, valid driving licence and access to a vehicle.
• Experience of successfully resolving conflict situations.
• Knowledge of using ICT systems and business processes to support the efficient delivery of services.
• Good verbal and written communication skills. Being able to converse at ease with customers and provide advice in accurate spoken English is essential for the post.
• You remain calm and positive in challenging circumstances. You respond confidently to customers and colleagues with understanding and diplomacy whilst maintaining an objective and professional stance.              
    
Please see the Job Description / Person Specification which are attached further down on this page.
            
For informal enquires please contact Tony Glover Tel: 0116 305 2125 Email: tony.glover@leics.gov.uk
      
Leicestershire County Council is committed to Smarter Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service. We are supportive of flexible working and candidates who wish to discuss this should contact Tony Glover (recruiting manager) to discuss what is possible for this role.
          
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.                                                                                                                                                                                                                                                                                                                                                       Please apply sending us your CV as well a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be no longer than 500 words and be incorporated into your CV, to form a single document.
            
If you have any technical issues completing your application form, please contact escservicedesk@emss.org.uk


Further information for this job