Behaviour and Inclusion Manager

Premises Cleaner

Closing Date : 07 Aug

View Premises Cleaner Details

After School Club Co-ordinator

After School Club Assistants

< >

Information and Support Coordinator - Children Missing Education

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Permanent 

Location:Room G20, County Hall, Glenfield, Leicester, LE3 8RA 


Closing date:10 November 2019 at midnight 

  • To support the tracking, identification and monitoring of children and young people who are at risk of not receiving the appropriate level of education in line with the local authority's statutory duties
  • To work across the service, department and with partners to ensure the educational needs of children and their families are clarified, and responses are coordinated
  • To provide information signposting and advice to families, professionals and colleagues about referral pathways, sources of advice and information, etc.
  • NVQ level 3 or equivalent or demonstrable multi-agency experience evidenced against the below
  • Experience of working in an environment dealing with sensitive and confidential information
  • Experience of providing telephone support and advice to families, asking the right questions to get the information required
  • Experience of working in a multi-agency environment which involves working in collaboration and partnership with colleagues from a range of agencies and services
  • Experience of working in a children or family services within health, social care or education contact. This may be in either a voluntary/community sector
  • Experience of working within a performance timeframe which is focuses on the outcomes achieved through activities
  • Experience of applying thresholds criteria to individual cases, of challenging inconsistency, and guidelines are followed appropriately
  • A good understanding and working knowledge of the safeguarding agenda
  • A sound understanding of the range of services on offer in Leicestershire and through national programmes. This would include knowledge of core provisions such as parenting and family support, as well as knowledge of for example community-based initiatives or sources of support such as religious or community groups
  • An understanding of the importance of monitoring impact and outcomes for the families receiving early help services
  • Ability to us Microsoft Office applications including Word, PowerPoint, Access and Excel
  • Able to use recording systems such as framework I, Capita, Caseworks etc. for case noting, researching involvements etc.
  • Able to priorities a demanding workload, taking a consistent approach to responding to children, young people, their families and other professionals
  • Able to follow procedures and guidelines and understand the importance of keeping up to date and accurate records
  • Confident in own abilities and able to work with minimum supervision, but also able to recognise where support is needed
  • Excellent interpersonal skills, able to work alongside colleagues from different agencies and services, using a focus of improving outcomes for children and young people to work through any differences or conflicts
  • An understanding and commitment to Equal Opportunities and the ability to apply in all situations
  • The post-holder must be willing to undertake further training with an early help professional development framework
This post is the subject of an Enhanced DBS check 
Please see the Job Description / Person Specification which are attached further down on this page
For informal enquires please contact Helen Bakewell, Tel: 0116 3058691 Email
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.

If you have any technical issues completing your application form please contact