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Health and Social Care Coordinator (OT)

This job is closed and is displayed for reference only. 

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,171 

NPPV Required:No 

Appointment Type:Permanent 

Location:Mary Potter Centre, Gregory Boulevard, Hyson Green, Nottingham, NG7 5HY 

Reference:CA1204 

Closing date:20 January 2020 at midnight 


There is one permanent position to work as a Health and Social Care Coordinator within Adults’ Occupational Therapy.
 
The starting salary is £19,171 (Level One) rising to £19,945 (Level Two) on the first year anniversary, subject to satisfactory completion of a probation period (pro rata for part time workers).
 

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
 
There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors and investors.
 
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
 
Join an organisation that gives you extra – we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
 
Job Purpose
 

To provide an excellent customer focused service to citizens, carers, other colleagues and partners requesting Occupational Therapy or other services.
 
To ensure citizens' and carers' needs are assessed and triaged at the point of contact with the supporting guidance of a senior colleague and that citizens and carers are advised of the services available to them.
 
To liaise with Social Care and Health professionals as appropriate to ensure that citizens and carers are triaged to determine urgency and presenting level of risk.
 
To signpost citizens, carers, other colleagues and partners to appropriate provision and services, dependent upon need.

 The daily activities of the role are varied, but may include:
 
• Taking referrals via telephone, email or letter;

• General administrative duties including scanning, typing and filing;

• Liaising with professionals, both from other teams within Occupational Therapy and Adult Social Care and external partners;

• Updating records when required;

• Signposting citizens and carers to relevant services;

• Any other ad-hoc tasks as directed by senior colleagues.
 

ESSENTIAL REQUIREMENTS

• Excellent customer service skills and the ability to work in a busy customer contact centre;

• Ability to communicate effectively, both with professionals and citizens;

• Knowledge of, or ability to gain an understanding of, working in an Occupational Therapy setting within a health and social care environment;

• Able to work as part of a team, planning and organising own workload
 

For more information, please view the Job Description and Person Specification which are attached further down on this page. For informal enquiries please contact the Business Performance Team at asc.vacancies@nottinghamcity.gov.uk . You can also email us your telephone number to request a call back to discuss the role.
 
Useful information for Applicants
 
Please ensure you read our Terms and Conditions information, which includes advice on pay, annual leave and hours of working, and our Total Rewards Package, which includes information on some of the great benefits when working for Nottingham City Council.
 
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.

 
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve. As a result of our commitment to this agenda, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed.
 
We particularly welcome applicants from Black, Asian and Minority Ethnic (BAME) communities and applicants that consider themselves disabled as these groups are currently under represented within our workforce. 

Nottingham City Council is open to conversations regarding flexible working options at the point of interview.
 
If you have any technical issues completing your application form please contact
escservicedesk@emss.org.uk