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First Contact Plus Business Support Assistant

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Permanent 

Location:County Hall, Groby Road, Glenfield, Leicestershire, LE3 8TB 


Closing date:06 December 2019 at midnight 

To provide admin support to First Contact Plus staff and management team, including a range of customers, internal/external stakeholders and partners. To support with the efficient allocation of all inbound referrals across the service. To facilitate onward referrals for a number of key pathways. Supporting partners with system access queries.
  • Working towards an NVQ 2 in Business Administration or equivalent
  • ICT qualification e.g. ECDL
  • Previous administration experience at a similar level
  • Use of ICT applications relevant to the post, i'e Word, Excel, Access, Power Point, Publisher
  • Evidence of maintaining manual and electronic administrative systems
  • Literacy/numeracy skills appropriate to the job
  • Good verbal and written communication skills
  • Good organisation skills and ability to prioritise work
  • Ability to produce accurate, high quality work
  • An understanding of and commitment to Equal Opportunities, and the ability to apply this to all situations
  • Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010
Please see the Job Description / Person Specification which are attached further down on this page
For informal enquires please contact Emma Chouhan, Tel: 0116 305 9393 Email:
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
If you have any technical issues completing your application form please contact 

Further information for this job