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First Contact Plus Business Support Assistant

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Permanent 

Location:Anstey Frith House, County Hall, Groby, Leicestershire, LE3 8TB 


Closing date:26 February 2020 at midnight 

The role of First Contact Plus Business Support Assistant is to support with the efficient allocation of all inbound referrals across the service. The post holder will facilitate onward referrals to a number of key partner agencies and support partners with system access queries. You will provide administrative support to First Contact Plus staff & ManagementTeam, a range of customers, internal/external stakeholders and partners.
• Working towards an NVQ 2 in Business Administration or equivalent
• Use of ICT applications relevant to the post, i.e. Word, Excel, Access, Power Point, Publisher
• Good verbal and written communication skill
• Literacy/numeracy skills appropriate to the job
• Ability to produce accurate, high quality work
• An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations
Please see the Job Description / Person Specification which are attached further down on this page.

For informal enquires please contact Debbie Preston, Tel: 0116 305 8240 Email:
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
For further information about working for Leicestershire County Council, please click here.
If you have any technical issues completing your application form please contact

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