HR Officer

Closing Date : 19 Apr

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Principal Planner (Development Control)/Senior Planner (Career Grade)

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Finance Support Assistant

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Part Time , Hours per week - 18.5 

Salary:£19,701 - Pro-Rata 

Appointment Type:Fixed Term 

Location:Leicestershire County Council, County Hall, Glenfield, Leicester, LE3 8RB 


Closing date:03 March 2021 at midnight 

Fixed Term for 6 months
Finance is one of the key resources that impacts on activities and policies within the Council. Strategic Finance must ensure that a framework of financial administration is provided for the efficient and effective control of financial resources.        

This post will work within the Finance Operations Team, with responsibility to support Budget Managers in planning and controlling financial resources and to enable the timely and accurate payment to Service Users of Direct Payments; and Providers of Residential Care, Home Care, Direct Payments, Day Services and Supported Living Services.  
The post is on the Direct Payments team and will provide effective support of the Direct Payment functions
  • To actively monitor the collection of Service User assessed contributions to ensure that they are being paid in line with the Direct Payment Agreement
  • To produce accurate statements
  • To raise invoices for the collection of unpaid contributions and to process refunds
  • To assist with the resolution of queries that have been generated from various internal and external sources
  • To deal with incoming telephone calls in a professional manner to deliver excellent customer service and to take ownership of queries
  • To action requests from authorised officers to set up, amend and/or cancel a Direct Payment Card
  • To maintain consistency, integrity and alignment of Service User records on the Direct Payment Card Portal and the LCC Adult Social Care Systems (LAS & Controcc)
  • To assist in the completion of Financial Reviews and the production of exception (monitoring) reports from the Direct Payment Card portal in a timely and regular manner to ensure service user expenditure is in accordance to their care plan
  • To assist in the recovery of funds paid out to the Direct Payments Service User and/or their representative when required
  • To undertake reconciliations of finance information from various sources, e.g. A&C LAS, Controcc, Oracle, PFS Payment Card Portal
This post provides an excellent opportunity to gain experience and understanding of Local Government Finance by being a member of the Corporate Resources Finance Team, working with a diverse set of key stakeholders and partners across all levels.
Please see the Job Description / Person Specification
Interviews will be held on Monday 8th and Tuesday 9th March 2021.
For a discussion regarding this post, please contact: Karen Harrison, Team Leader on Tel: 0116 3050640
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
For further information about working for Leicestershire County Council, please click here.
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