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Customer and Commercial Data Analyst

Organisation:Nottingham City Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£21,589 

NPPV Required:No 

Appointment Type:Permanent 

Location:Eastcroft , London Road, Nottingham, Nottinghamshire, NG2 3AH 

Reference:CO0896-E 

Closing date:19 July 2019 at midnight 


Customer and Commercial Data Analyst - Energy Services
 
The starting salary is £21,074 (level 1) rising to £22,401(level 2) on first year anniversary, subject to satisfactory completion of a probation period.
Please ensure you read our Terms and Conditions Information which includes advice on pay, annual leave and house of working.
 
We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been waiting for? Read on to find out more…
 
There has never been a better time to join Nottingham City Council. Known for inclusivity and innovation, we have also won a host of Employee Benefits Awards, are a leading employer of Apprentices and we are continually working around the clock to deliver high quality services for Nottingham’s citizens, visitors and investors.
 
Our aspiration is to make Nottingham a Great City, but to do this we need to be a Great Council, provide Great Services and recruit and develop a Great Workforce.
 
Join an organisation that gives you extra – we will value your contributions, promote flexible and modern ways of working, will double your monthly pension contributions, offer a very generous 25-32 days holiday package each year (exclusive of public bank holidays and dependent on length of service) and give you the option to purchase up to 28 days additional holiday tax-free!
 
An opportunity has arisen to join the Energy Services Customer Service Team on a permanent contract. This role supports the wider team in data management and financial reconciliation of customer and commercial accounts. You will be required to interrogate data and provide vital reports to the team covering billing and payment statistics. You will be working in a fast-paced environment where focus and attention to detail while under pressure are essential. 
 
ESSENTIAL REQUIREMENTS: 
  • Stakeholder management
  • Attention to detail
  • Ability to work to tight deadlines
  • Excellent numerical and analytical skills
  • Knowledge of data analysis tools
  • Ability to produce clear reports and presentations
  • Ability to carry out data quality control
  • Good knowledge of Microsoft Office Suite
 
Desirable
  • Energy Industry Experience
  • Advanced Microsoft Excel User
  • Competent Microsoft Access User
 
For informal enquiries please contact David Nicoll, Tel: 07548159143 Email: david.nicoll@nottinghamcity.gov.uk
 
This role requires you to participate in the on call rota.
 
This post is covered by the statutory duty under Part 7 of the Immigration Act (2016) (English Language Requirement for public sector workers) and therefore the ability to speak fluent English, as detailed in the job description and person specification, is an essential requirement for the role.
 
Nottingham City Council are committed to equality, diversity and inclusion and we are striving to have a reflective workforce of the citizens we serve.As a result of our commitment to this agenda, we anonymise all applications to remove the risk of unconscious bias. The application process will capture your personal details (including your name) and these details will only be made visible to recruiting managers once the shortlisting stage has been completed
 
We particularly welcome applicants from Black, Asian and Minority Ethnic (BAME) communities and applicants that consider themselves disabled as these groups are currently under represented within our workforce
 
Nottingham City Council is open to conversations regarding flexible working options at the point of interview.
 
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk


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