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Customer Services Administrator

Organisation:ESPO 

Working Hours: Full Time , Hours per week - 37 

Salary:£19,173 

Appointment Type:Fixed Term 

Location:ESPO, Grove Park, Barnsdale Way, Enderby, Leicester, LE19 1ES 

Reference:ESPO0135 

Closing date:17 July 2019 at midnight 


Fixed Term Contract for 6 Months
 
The customer service team with ESPO are looking for highly motivated individual to work within a small call centre team, processing orders, dealing with day to day queries and discrepancies and raising returns and credits. The individual will also work closely with other teams to ensure excellent customer service is delivered.  
 
Essential Requirements:
  • Appropriate Customer Service Course or equivalent NVQ Level 2
  • Proven experience in a customer care role or call centre environment
  • Able to communicate effectively using telephone, email and verbal communication with tact and diplomacy at all times and deliver excellent customer service
  • Competent in I.T skills in MS word and excel
 
Please see the job description/ Person specification which are attached further down this page.  
 
For informal enquires please contact Lynda Raynor, Email: l.raynor@espo.org

Interviews W/C 23rd July 2019
 
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Fixed Term Contract for 6 Months
 
The customer service team with ESPO are looking for highly motivated individual to work within a small call centre team, processing orders, dealing with day to day queries and discrepancies and raising returns and credits. The individual will also work closely with other teams to ensure excellent customer service is delivered.
 
Essential Requirements:
  • Appropriate Customer Service Course or equivalent NVQ Level 2
  • Proven experience in a customer care role or call centre environment
  • Able to communicate effectively using telephone, email and verbal communication with tact and diplomacy at all times and deliver excellent customer service
  • Competent in I.T skills in MS word and excel
 
Please see the job description/ Person specification which are attached further down this page
 
For informal enquires please contact Lynda Raynor, Email: l.raynor@espo.org

 


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