HR Officer

Closing Date : 19 Apr

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Principal Planner (Development Control)/Senior Planner (Career Grade)

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Customer Liaison Assistant

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Part Time , Hours per week - 0.28 

Salary:£19,701 - Pro-Rata 

Appointment Type:Permanent 

Location:1620's House and Gardens, Manor Road, Coalville, Leicestershire, LE67 2FW 

Reference:AC1578 

Closing date:09 April 2021 at midnight 


Salary Range: Grade 6
    
We are looking for a friendly and enthusiastic individual to join our Museum and Heritage Team.  This role will predominately be based at The 1620s House and Garden, but throughout the year cover may be required at Bosworth Battlefield Heritage Centre.

The Customer Liaison Assistant role is customer facing, working as part of a team including paid members of staff and volunteers.  Duties will include providing a warm welcome and high quality visitor experience, encouraging new and repeat visits as well as assisting with social media campaigns, health and safety, retail and processing all site bookings.

The 1620s House and Garden is open to the public April- September, Thursday - Sunday plus Bank Holidays.  The majority of the contracted hours for this post will be worked during this period, with some hours being held back to cover events that take place outside the main open season, as well as for attending staff training during the off peak period.
       
ESSENTIAL REQUIREMENTS:
  • NVQ 2 qualification or equivalent in relavant subject area, or demonstrable experience
  • Experience of good customer service
  • Good time management
  • Ability to work on own initiative and as part of a team
  • Flexible approach
  • Knowledge of what makes an excellant visitor experience
  • Willing to work weekends, Bank Holidays and evenings
This is a permanent, part time position 0.28FTE 

Please see the Job Description / Person Specification which are attached further down on this page.
   
For informal enquires please contact Genna Bowley, Tel: 0145 529 0429 Email: Genna.Bowley@leics.gov.uk 
             
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
     
For further information about working for Leicestershire County Council, please click here.
                 
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk


Further information for this job