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Community Support Worker

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 

Salary:£25,485 

Appointment Type:Fixed Term 

Location:County Hall, Glenfield, Leicestershire, LE3 8RL 

Reference:AC1478 

Closing date:06 December 2020 at midnight 


We have openings for a two Community Support Workers in our customer Service Centre. We currently have one part-time, permanent vacancy and one full-time, fixed term until September 2021 vacancy.
    

We are looking for an individual who is committed to making a positive difference to the lives of adults who use our services.
    
In this office based (currently remote working) role you will be the ‘face’ of Adult Social Care. The team that you are part of will likely be the first people that those needing help and support will contact. As the ‘front door’ to Adult Social care you will ensure that callers receive the best possible customer care experience. 
     

You will be required to coach, mentor and motivate Customer Service Advisors to achieve the best possible outcomes for vulnerable adults, their families and carers, by ensuring that they are signposted to the most appropriate services.
    
This is a fast-paced role where no two days are the same.
     
To find out more about working for Leicestershire County Council visit https://www.leicestershire.gov.uk/jobs-and-volunteering/working-for-the-council
    
For an informal discussion please call Kelly Wright on 0116 305 4818.
 
      
Like what you are reading If you think you share our values and have the skills we are looking for, please see the Job Description and Person Specification attached and apply. 
 
This post is the subject of an Enhanced DBS check.
     
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently underrepresented within our workforce. 
 
For further information about working for Leicestershire County Council, please click here.
       
If you have any technical issues completing your application form please contact 
escservicedesk@emss.org.uk


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