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SHEQ Technical Assistant

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Centre Support Assistant

Organisation:Leicestershire County Council 

Working Hours: Part Time , Hours per week - 32 

Salary:£19,701 - Pro-Rata 

Appointment Type:Permanent 

Location:Hinckley & Bosworth Locality Offices, Hinckley, Barwell, Earl Shilton, Bagworth, Leicestershire 

Reference:CYP1305 

Closing date:31 January 2021 at midnight 


This role will be based at Granville Rd, Hinckley and cover the Hinckley and Bosworth Locality Offices.
   
JOB PURPOSE:

• To be the welcoming face of the Children & Families Wellbeing Centres
• To ensure seamless service delivery in a safe environment for parents, children, young people and professionals
• To provide administration support service to the Children & Families Wellbeing Service
• To ensure a smooth transition into the 0-19 service
• To work across the locality and provide peripatetic support at any centre
• Dealing with general enquiries from professionals and service users and signpost to relevant services
• Manage and diffuse some difficult situations; *Report any Health & Safety concerns
       
ESSENTIAL REQUIREMENTS:
• NVQ 2 or equivalent in literacy and numeracy or relevant equivalent experience
• Administration, including reception, message taking and relaying; and maintaining record systems.
• Production of word-processed reports and correspondence.
• Working as part of a team.  
• Computerised data entry and using spreadsheets.
• Full understanding of the need to maintain confidentiality.
• Knowledge of social media and effective ways of communication
• Good standard of numeracy, sufficient to collate statistical information.
• Good knowledge & understanding of Health & Safety Procedures
• Knowledge of local safeguarding procedures and how to apply them to protect children and vulnerable adult
• Good level of literacy sufficient to enable the production of high quality written materials suitable for a variety of audiences.
• Clear communication skills and good telephone manner.
• Ability to engage and communicate with parents, young people and children
• Ability to work with a range of professionals and practitioners as part of a team
• Proficient use of Microsoft Office applications (e.g. Word, Access, Excel, Outlook ).
• To work flexibly to meet changing priorities.
• To produce accurate work to deadlines.
• Ability to travel to service points within Leicestershire County Council in a cost-efficient way
• Possession of a valid driving licence and access to a vehicle.  However, a reasonable adjustment will be considered for an applicant with a disability.
• An understanding of, and commitment to Equal Opportunities, and the ability to apply this to all situations.
• The post-holder must be willing to undertake further training within an early help professional development framework
• Must be able to perform all duties and tasks with reasonable adjustment, where appropriate, in accordance with the provisions of the Equality Act 2010.
       
This post is the subject of an Enhanced DBS check.
            
Please see the Job Description / Person Specification which are attached further down on this page.
       
For informal enquires please contact Joanna Elleman, Tel: 0116 305 1140 Email: joanna.elleman@leics.gov.uk 
 
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.
 
For further information about working for Leicestershire County Council, please click here.

               
If you have any technical issues completing your application form please contact escservicedesk@emss.org.uk


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