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Pre/After School Care Manager

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Assessment Team Manager

This job is closed and is displayed for reference only. 

Organisation:Leicestershire County Council 

Working Hours: Full Time , Hours per week - 37 


Appointment Type:Permanent 

Location:County Hall, Glenfield, Leicester, Leicestershire, LE38RJ 


Closing date:22 September 2019 at midnight 

Salary Range £27,936 - £31,377
Please read the instructions at the bottom of this advert carefully before proceeding with your online application.
This is an opportunity to lead a small team responsible for the assessment and delivery of safe, effective and legally compliant school transport services; including for children with special needs and disabilities. The team assess entitlement to home to school transport for over 16,500 pupils annually. The successful candidate will:
- Be required to plan and lead the annual delivery of school transport functions for the Transport Operations Service.
- Oversee staff processing transport eligibility checks against a number of complex policy criteria and will resolve high-level care issues and complaints.
- Also deliver daily eligibility assessments and the annual batch process for children starting new schools or transferring to a new secondary school
- Be able to prepare and deliver home to school transport appeals (including written responses and representing the Council at formal panel hearings) and advise customers in accordance with service policies and legislation.
The successful candidate will also take a lead role with other senior managers in developing, implementing and updating policy, processes and systems (including IT) for home to school transport as well as ensuring delivery of the day to day business.
  • Excellent communication skills, both verbal and written including dealing with difficult conversations demonstrating tact, diplomacy and assertiveness.
  • Excellent ability in negotiation (with partners) and influencing others through personal credibility and leadership skills
  • Able to lead and inspire a small team effectively offering appropriate support and advice.
  • You must also be able to work well within a team, working to tight deadlines with minimal supervision and prioritise your own workload.
  • You must have experience using IT and specifically Microsoft Office applications (in particular Word, Excel and preferably Access), including being able to interpret and produce written reports and correspondence to a high standard.
  • You will have a high level of analytical ability and attention to detail, especially in the analysis/interpretation of specialist information/data (mainly qualitative). Similarly, you must be able to develop and implement efficient business processes and policies.
Please see the Job Description / Person Specification which are attached further down on this page
For informal enquires please contact Mark Watters, Tel: 0116 305 6688 Email: or Rachel Draper, Tel: 0116 305 5495 Email:
Leicestershire County Council is committed to Smarter Working and understands the benefits of supporting employees to manage their work and life balance, whilst meeting the needs of the service.
We are supportive of flexible working and candidates who wish to discuss this should contact Mark Watters
 (recruiting manager) to discuss what is possible for this role. Examples may include requests for flexible working patterns, term-time working, part-time hours, compressed hours, flexible start and finish times, home/ remote working etc.
Please apply using the online system sending us your CV as well a supporting statement, detailing how you meet the requirements of the post. The supporting statement should be
no longer than 500 words and be incorporated into your CV, to form a single document.
The interviews are likely to be held in the week commencing 7th October.
Please see the link below
to Environment and Transport’s web pages for further information about the department, working for Leicestershire County Council and the job opportunities available. The web pages also contain CV Guidance documents for Applicants to read and use.    
We particularly welcome applicants from black, minority, ethnic (BME) communities, disabled people and lesbian, gay, bisexual and trans (LGBT) communities, as they are currently under represented within our workforce.

If you have any technical issues completing your application form please contact

Further information for this job